Bayou Internet is now offering online technical and sales support. Customers now have the option to go to an online chat session with a representative from Bayou Internet to get the information needed. Dial up customers can get technical support without having to go offline and make a phone call. It's quick, convenient and easy to use. Just click on the department you need help from and someone will be there to answer your questions.

Phone Support Free Telephone Technical Support! Call toll-free 1-888-302-2968. E-Mail Support You may also e-mail our support team at support@bayou.com

Frequently Asked Questions
Answers to the most common questions about your Internet configuration.

Change Your Password
We recommend that you change your password every few months. Fill out this request form to do so.

Step-by-Step Configuration Wizard
Use our graphical tour to set up all your configurations step-by-step.

Files Section
Bayou Supported Browsers, Internet Software, Upgrades, etc...

Question Form
Contact us to submit a question for Bayou's technical support staff.

Bayou Internet offers telephone technical support:
Monday - Friday: 8AM - 9PM
Saturday: 10AM - 2PM
Sunday: 12NOON - 4PM
Technical Support can be reached at: 318-323-0011, option #2.

Payments can be mailed to:

Bayou Internet
P.O. Box 4808
Monroe, LA 71211

Or you can stop by our billing offices at 1109 Hudson Lane in Monroe, Louisiana.

Office hours are:

Monday - Friday: 8AM - 7PM
Saturday: 10AM - 2PM
Sunday: 12NOON - 4PM